Shipping policy
Processing Time Orders are processed within 2–5 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times & Shipping Rates
- Asia-Pacific: Estimated 7–14 business days.
- Rest of World: Estimated 14–21 business days.
Shipping rates are calculated at checkout based on destination and order weight.
Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties International orders may be subject to customs duties and import taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Damaged Items If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Contact Us For shipping inquiries, reach us at kipowerhitech@gmail.com or via our contact form.